Refund policy

We are dedicated to ensuring you are completely satisfied with your Dollsrus Beauty and Spa purchase. If you are not fully satisfied, you may request a refund within 14 days of receiving your package.

Refund Eligibility and Conditions:

• Requests must be submitted within 14 days from the delivery date.
• Returned items must be in their original, unused condition and packaging.
• Refunds cannot be processed for requests submitted after the 14-day window.

Once your refund is approved, please allow 7-10 business days for processing to your original payment method. Processing times may vary depending on your bank or payment provider.

If you have any questions or need assistance, please reach out to our customer support team. We’re here to help!